Privacy Policy
This privacy statement sets the basis on which we, AVROX Solutions, protect, share, and transfer your Personal Information (see section 2). This Privacy Policy defines the procedures and rights involved in the collection, usage, retention, deletion, and disclosure of the personal data that you share with us when you use our services.
Last updated: 21/06/2023
About this Privacy Policy
We care about your privacy. This policy defines how the data collected based on your interaction with us is stored, collected, processed, and shared. When you use our service or interact using our website link www.avroxsolutions.com, marketing process, sales activities, or by any other means, you agree to the collection, usage, and retention of your data. We use your Personal Data to provide and improve services accessible to you.
For the purpose of this Privacy Policy, “Personal Information”, “Personal Data", or "Information about you" refers to any record related to an identified or identifiable individual who is using our website and services through any means. The data collected includes but is not limited to information like your first name, last name, email address, contact information, card type, bank details, province, postal code, card number, expiration date, details of your purchase, browsing history on the website, and card payment history amongst other information.
The purpose of formulating this Privacy Policy is to inform you and make you understand what kind and type of data we collect, how we store and retain it, and under what conditions we share it. This statement also aims to ensure that your data is protected and enlighten you about user rights in connection to the personal information we collect and process.
What Personal Information Do We Collect?
There are different types and specific categories of data that we collect from you. You provide some of this data directly to us through contact forms and sign-up information while the other information is collected using technologies like Cookies and usage data from software running on your device.
The data we collect includes but is not limited to:
Personal Data
While using our website, you will be asked to provide some demographic and personal information that can be used to contact or identify you. This personal information is asked of you during contact forms and sign-up while using our services. The personally identifiable data includes but is not limited to.
ame
Contact Number
Email address
Demographic information like country, city, and preferred language
State and ZIP/postal code
Data collected based on how you interact with the AVROX website
Usage Data
Usage Data
Usage data is based and collected on information regarding how you interact with our website for example how long you stay on our website, the pages you visit, and the variety of actions that you take while you are on the site. Typically, this kind of data is collected through the use of various tracking tools and
Cookies.
The usage data is collected based on your interaction with the website to improve services and experience. It may include information and diagnostic data like
Your device’s Internet Protocol address (e.g. IP address)
Contact Number
Browser version and Browser Type
The visited pages of our services
Time spent on the pages
Time and dates of pages accessed
Unique device identifiers
This type of data is collected automatically when you use our service. When you access the service through a mobile phone, certain information is automatically collected including but not limited to the type of device, device ID, type of internet browser, Mobile IP, and mobile’s operating system.
When Do We Collect Your Personal Information?
We collect identifiable information and personal data while you interact with the AVROX website, or when you
Use our services or download content from our website
Use live chat
Leave comments or reviews on our website
Register for services, conferences, or webcasts
Submit information through forms on our website
Answer a survey or a questionnaire
Subscribe to our content and updates
Purchase an AVROX product or service
Leave feedback or contact our service provider
How Do We Use Cookies And Tracking Technologies To Store Personal Data?
Tracking technologies and Cookies are used to improve services and store certain information. Cookies can be both sessional and persistent. Beacons, tags, and scripts are used to store personal information to improve our service and user experience
Browser Cookies
Browser cookies are small files that are placed on your device, computer, or mobile. These may be persistent or sessional. You can indicate your browser to decline the usage of Cookies. However, if you do not use Cookies, it is possible that you will not be able to use and access some parts or aspects of our service
Web Beacons
Also known as clear gifs or pixel tags, are small electronic files that are a part of certain sections of our website and email address. It is used to track the number of visits and clicks a page gets. By tracking how many times a section of your website or service is opened, we can get an idea about the popularity of
some sections and other website statistics.
We use both persistent Cookies (remain on your device once you are offline) and sessional Cookies (delete itself from the device once a session is over) for the following purposes
Demographic information like country, city, and preferred language
Type: Sessional Cookies
Administered by: AVROX
These Cookies are used to provide you with our services, prevent the unauthentic use of user accounts, and make services accessible. Without these Cookies, you will not be able to use some of the features and services
Notice Acceptance Cookies
Type: Persistent cookies
Administered by: AVROX
These are used to record if a user has agreed to the usage of cookies on the website or not
Functionality Cookies
Type: Persistent cookies
Administered by: AVROX
These Cookies are used to remember the choices you make whilst you stay on the website. For instance your language preference, login details, and most visited pages. This will make the website experience more personal for you so you will not have to enter the information every time you use our website.
How Do We Use Your Personal Data?
We can use your personal information for a variety of reasons like managing your account, for business transactions, and for contacting you. We can use the information that you provide to us for the following purposes
To contact you through your email, phone numbers, or by other in order to communicate, respond, and answer your requests
To fulfill the specific purpose for which the information is asked and submitted
To improve your website experience and provide you with the AVROX service that you want to use
To provide you with email alerts, event registrations, and other notices that you might be interested in or want to be updated about
To engage in services, maintain transaction processes, and operate our business.
We can use the personal information provided to us to follow up on our clients and products after delivering them (through live chat, email, or phone inquiries)
If necessary, we can use your personal information to protect the rights of our clients, the property of AVROX, and others
Our functionality Cookies are used to track your personal information like login details and it is used to improve the user experience on our website and administer its technical and functional management to properly and fully present the content of our website to the clients and other visitors
To improve the performance of our service
For website analysis and testing
To modify and enhance the performance of our website
To carry out obligations and rights protected by the privacy policy
For the security of our website and services
To comply with laws and regulations applied to the practice
To respond to the requests of law and governmental regulations as applicable and enforced by court order and law enforcement.
Legal Basis for Processing Your Personal Data
We use a legal base for processing and sharing your data with any third party. The collection, disclosure, and usage of your personal data apply to the EU data protection rules and regulations. Following are the four legal bases for processing your personal data
Consent: when you have allowed and consented to us using and processing your legal information
Performance of a contract: in situations where it is essential to process your data in order to enter a contract with you
Legal obligation: when we have a legal obligation of processing your personal data and using it on request of governmental authority, law enforcement, court order, or regulator –under applicable law
Legitimate Interest: in case of legitimate interest, for example, when it’s not required by the law but is for your benefit.
Retention and Deletion of Your Personal Data
We will only retain your personal data until it is necessary to fulfill the purposes mentioned in the privacy policy. You can ask us to delete, amend, or update your personal data at any time. We will not retain your personal information as long as it is not applicable by the law. The only case when we will not process your request for deletion of personal data is when we are obligated legally to retain that information.
We give you the right to delete most of your personal information through our website. You can log in to our account –if you have one –at any time and update, delete, or amend your personal data. Or you can request us for the deletion of data. Upon your request, we will carry out the deletion of your personal data unless we are legally permitted by the authority or the court order to retain that information for the governmental obligation. Your personal information may be used and processed to resolve a feud or in a case of legal obligation.
The usage data may also be retained by the website for analysis. This type of data is stored for only a short amount of time for testing, research, and developmental analysis purposes. Please note that although we do not retain your personal data unless it's necessary, we are still legally permitted to retain your
information in case of a legal obligation.
Transfer of Your Personal Data
Your personal information is processed and stored in our company's operating office as well as at any other location where the other parties involved in the processing task are situated. It should be noted that your information is transferred and maintained on systems and operating offices that are outside of your state or country.
The transference of your data to different states, countries, and jurisdictions also includes the variance in the privacy policy and the data protection laws that are implemented in other jurisdictions and states. By agreeing to this privacy policy and submitting the required personal data to our website, you are consenting to this transference of your personal data to systems outside your state and country.
We also take responsibility for the protection of your data. We take all steps necessary to ensure that your transferred personal data is being treated and handled in a secure manner. We make sure that the organization or company to which your data is being transferred is in accordance with the rules of this privacy policy and that no personal data shall be transferred or maintained in organizations unless there is an adequate security protocol and control over the protection of your personal data
Your Rights
Individuals have the right to request access to their personal data and to be informed about how their data is being processed. They can also request a copy of the data being processed. The right to rectification allows individuals to request that any inaccurate personal data be corrected or completed. The
company must respond to such requests promptly. The right to erasure is also referred to as the "right to be forgotten". Individuals have the right to request the deletion of their personal data under certain circumstances. This right is not absolute and can be limited in certain situations.
The right to restrict processing allows individuals to request that the processing of their personal data be stopped temporarily or permanently. This right is also not absolute and can be limited in certain circumstances. The right to data portability allows individuals to request a copy of their personal data in a structured, commonly used, and machine-readable format. They can also transmit their data to another controller.
The right to object allows individuals to object to the processing of their personal data under certain circumstances. This right is absolute in some cases, such as direct marketing. Finally, the right not to be subject to automated decision-making means that individuals have the right not to be subject to decisions
made solely by automated means, including profiling, which significantly affects them.
Data Breaches
It should be notified, that despite our efforts and strict regulations, data breaches are possible. However, we always try our best to protect your data. In case of a data breach, we ensure to take the steps needed to minimize its effect under applicable laws and notifications.
Children’s Privacy
Our system does not acknowledge and collect data from anyone under the age of 13. Our servers do not knowingly accept or record any identifiable personal data from those who have declared their age to be under thirteen without the verification of parental control. If you are a parent whose child is under 13 and has given personal data to our servers, then you can contact us for the deletion of that data.
If we become aware that we are accepting data from an underage person, we take steps to remove that data from our servers. Our children's privacy statement is to protect your personal information and prevent mishandling. If you are someone under the age of 13, then parental consent is important before you proceed and feed more personal data to the server.
Link to the Third-Party Websites
It should be noted that our website contains links to third-party pages. If you click on one of these links, the address will lead you to another website. We strongly advise you to read the privacy policy and terms of any website that you are redirected to. Our service has no control over the policies of other websites and we assume no responsibility for any practices that might be followed on the third-party website.
Changes to This Privacy Policy
This privacy policy will be changed from time to time. The date of the last update of this privacy policy is stated at the top of the policy. In case of any updates or changes in this privacy policy, we will update you by posting the new privacy policy on the website.
We will notify you through a prominent channel like email, phone number, or your professional account about the update in the privacy policy. Every time there is a change in the privacy policy, you will need to read it and consent to its terms and conditions. There may be some changes in the policy regarding the use of your personal information, this is why you should periodically check the practices and policies to make sure that you comply with the terms and conditions of this statement.
Contact US
If you have any questions or inquiries about this privacy policy, you can always reach out to us.
Avrox will assist you in understanding your rights and how your personal data is protected by law and through the terms of this privacy policy
You can contact us
By email: info@avroxsolutions.com
By visiting this page on our website: https://www.avroxsolutions.com/#contact